Sell on Instagram,
Take Reservations via DM
With MonoChat, you can create orders, accept payments, and make reservations for your customers on Instagram. Answer your customers' questions even after hours with AI-powered Chatbots.
What Can You Do with Instagram Business?
How businesses from different sectors sell on Instagram
Table Reservation and Orders
Take table reservations via Instagram and collect orders from the menu
- Automatic table reservation
- Menu sharing
- Pre-order taking
- Customer feedback
Appointment and Service Sales
Appointment system for beauty salons, hairdressers and wellness services
- Appointment calendar integration
- Service package sales
- Customer history tracking
- Reminder messages
Social Commerce
Sell directly from Instagram posts and provide customer service
- Product tagging
- Virtual styling
- Shipment tracking
- Return processing
Consulting and Appointments
Automated system for property tours and vehicle test drive appointments
- Property/vehicle information sharing
- Tour appointments
- Price calculation
- Financing consultancy
Instagram Business Features
Use the full power of Instagram for your business with MonoChat
DM Automation
Automated customer service through Instagram Direct Message
- Instant auto-response system
- AI-powered chatbot
- Personalized message templates
- Customer segmentation and targeting
Ad to DM Conversion Tracking
Measure how your Instagram ad traffic converts in DMs
- Track which ads generate DM conversations
- Measure leads, opportunities, and closed sales per campaign
- Attribute DM conversations to ad sets and creatives
- See revenue and conversion rates by ad source
Lead Qualification from Ads
Qualify and prioritize leads coming from Instagram ads
- Identify ad-originated leads in the inbox
- Score leads based on intent and responses
- Route hot leads directly to sales teams
- Trigger follow-up flows for cold or undecided leads
Secure Payments
Secure payment processing on Instagram
- Direct credit card payment
- Quick payment via QR code
- Installment options
- Secure payment infrastructure
Campaign Response Management
Organize and respond to all campaign-driven DMs
- Tag and group conversations by campaign or ad set
- Auto-replies tailored to campaign promises
- Unified view of all campaign-related conversations
- Smart routing to the right team for each campaign
Ad & Conversation Analytics
Track how Instagram campaigns turn into real sales
- End-to-end funnel from ad click to closed sale
- Conversion and win rates per campaign and ad set
- Agent vs AI performance on ad-originated DMs
- Customer interaction and retention analysis
How Does It Work?
Complete Instagram Business integration in 4 simple steps
Connect Your Instagram Business Account
Securely connect your Instagram Business account to MonoChat
Set Up Product Catalog
Add your products and prices to the system for Instagram Shopping
Configure the Chatbot
Customize the AI chatbot that will auto-respond in DMs
Start Taking Sales and Reservations
Start receiving orders and reservations via Instagram DM
Start Increasing Your Sales on Instagram
Discover MonoChat's Instagram Business integration with a free demo. Start taking orders and making reservations via DM right away.