All-in-One Conversational AI Platform
for Modern Businesses
Build AI assistants, automate workflows, and manage omnichannel conversations from a single platform.
MonoChat Platform Capabilities
Everything you need to build, automate, and scale customer communication.
Centralize all conversations into one shared inbox and collaborate in real time without switching between tools.
Key Benefits:
- Single inbox for all channels
- Conversation assignment
- Internal notes
- SLA friendly
Add unlimited agents, define roles, and manage workloads with advanced permission controls.
Key Benefits:
- Role-based access
- Agent performance tracking
- Conversation handoff
- Scalable teams
Build AI-powered chatbots and assistants for sales, support, and operations.
Key Benefits:
- LLM-powered bots
- Human + AI hybrid
- Multilingual
- 24/7 automation
Design business logic with conditional flows, triggers, and actions.
Key Benefits:
- Drag & drop flows
- Conditional logic
- Event-based triggers
- End-to-end automation
Connect MonoChat to your backend, CRM, ERP, or any external API.
Key Benefits:
- REST API calls
- Webhook support
- Serverless functions
- Custom business logic
Train AI on your documents, websites, and databases.
Key Benefits:
- Vector database
- Private knowledge
- Live document sync
- High accuracy answers
Create internal dashboards, admin panels, and tools.
Key Benefits:
- Custom screens
- Filters & tables
- Embedded apps
- Business KPIs
Send invoices and receive payments directly inside conversations.
Key Benefits:
- Payment links
- Invoice generation
- Payment status tracking
- Multiple providers
Track performance, conversions, and agent productivity.
Key Benefits:
- Conversation analytics
- Agent reports
- Conversion tracking
- Exportable data
Protect data with encryption and access controls.
Key Benefits:
- Encryption at rest
- Encryption in transit
- Role-based permissions
- Audit logs
Connect your own AI provider keys and pay providers directly.
Key Benefits:
- No markup
- Cost control
- Multiple models
- Fallback models
Why Businesses Choose MonoChat
Traditional tools vs AI-native conversational platform
Traditional Methods
- Single channel communication
- Manual customer service
- Fragmented reporting
- Complex integration
- Limited working hours
- Basic security
- Separate payment systems
- Limited analytics
With MonoChat
- 5 platforms in one place
- AI-powered automation
- Unified analytics dashboard
- Plug-and-play integration
- 24/7 uninterrupted service
- Enterprise security
- Integrated payment system
- Advanced business intelligence
Build Your AI-Powered Communication Stack
MonoChat helps businesses centralize conversations, automate workflows, and deploy AI assistants without rebuilding their entire tech stack.
This unified platform not only simplifies internal processes, but also enables businesses to communicate effectively with the outside world. As a result, companies can focus on exceptional service and innovation, making MonoChat an indispensable tool for modern business operations.
Try MonoChat for Your Business
Discover MonoChat's powerful features with a free demo. Our experts will recommend the best solution for you.