Analytics & Reporting

Grow Your Business with
Data-Driven Decisions

Analyze customer behaviors, track sales trends and plan the future with AI-powered insights. Thanks to MCP and tool calling, MonoChat can reach all your data sources and trigger the right analysis from a single 360° analytics dashboard.

Analytics Capabilities

Transform data collected from every area of your business into actionable insights by analyzing it with smart algorithms

Customer Analytics

Identify your most valuable customers and analyze behavior patterns

  • RFM analysis (Recency, Frequency, Monetary)
  • Customer lifecycle tracking
  • Segmentation and persona creation
  • Churn risk analysis

Sales Performance Analytics

Track your sales trends and optimize revenue

  • Real-time sales dashboard
  • Product-based performance analysis
  • Conversion funnel tracking
  • Revenue trend analysis and custom reports

Campaign Performance

Measure and optimize your marketing campaigns' ROI

  • Campaign attribution modeling
  • A/B test performance tracking
  • Multi-channel campaign analysis
  • ROAS calculation automation

Financial Monitoring

Track your business's financial health in real-time

  • Revenue-expense analysis reports
  • Profit margin optimization
  • Cash flow projections
  • Cost analysis dashboard

Conversation Analytics

Measure the quality and effectiveness of your customer communications with AI and MCP-powered tools

  • Response time optimization
  • Customer satisfaction scores
  • Agent performance metrics
  • Sentiment analysis and MCP-based custom conversation reports

Predictive Analytics & AI Orchestration

Use AI with MCP and tool calling to connect data sources, run analysis and plan the future

  • AI-powered demand forecasting
  • Customer behavior predictions
  • Revenue projections & risk scenarios
  • MCP-based data connectors and safe tool calling

Industry-Specific Benefits

Optimized solutions for each industry's unique analytics needs

E-commerce

Inventory optimization and demand forecasting

Healthcare

Patient journey analysis and resource planning

Finance

Risk assessment and customer profiling

Transform Your Data into Value

Understand your customer behaviors, optimize sales performance and grow your business with data-driven decisions using MonoChat Analytics.

Request Analytics Demo
Real-time dashboard
AI-powered insights
Predictive analytics